Header Image for Emergency Elevator Repair Services: What to Do When Your Elevator Stops Working

An elevator malfunction can cause panic and inconvenience, but with the right steps, you can manage the situation effectively. Here’s what to do if your elevator stops working:

Stay Calm and Reassure Passengers

Keep calm and communicate clearly with anyone trapped in the elevator to avoid panic.

Contact Emergency Services

Call Island Elevator’s emergency repair team at 631-491-3392. We’re available 24/7 to respond to critical situations promptly.

Provide Alternative Access

Ensure temporary accessibility solutions, such as stair access or other elevators, are in place for tenants.

Document the Incident

Record details like time, malfunction symptoms, and actions taken. This information helps our repair team diagnose and resolve the issue efficiently.

With Island Elevator’s rapid response team, you can count on reliable elevator repair services that prioritize safety and efficiency. Contact Island Elevator today at 631-491-3392 or click here to discuss maintenance plans and service options that can prevent this from happening to your elevator.

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