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Protecting Guest Experience 24/7

Reliable Elevator Service
for Long Island Hotels

Your elevators shape first impressions, reviews, and revenue. Island Elevator
keeps guests, luggage, and staff moving—quietly, safely, and on schedule.

person-one person-two person-three person-four

500+ Happy Customers

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Where Reviews and Revenue Meet Operations

The Challenges Hotels Face

Hotel operations hinge on smooth vertical transport, especially during peak check-in/out and events. A single failure ripples through guest satisfaction, staff efficiency, and brand standards.

01

Guest Satisfaction & Reviews

Breakdowns and long waits drive complaints and poor scores.

02

Peak-Time Bottlenecks

Check-in/out surges, groups, and events overload elevators without proactive planning.

03

Brand Standards & ADA

Inconsistent performance risks non-compliance and brand audit findings.

04

Back-of-House Flow

Housekeeping and F&B depend on reliable service/freight elevators to hit turn-time SLAs.

05

Noise & Ride Quality

Jerky, noisy cabs hurt perceived quality and premium positioning.

06

Revenue Impact

Outages disrupt room turns, banquets, and meetings—costing real money.

group

Engineered for Guest Flow and Brand Standards

How Island Elevator Helps Hotels

We keep your guest and service elevators reliable, quiet, and compliant. Our proactive maintenance with guaranteed visits prevents downtime before peak periods. During emergencies, Long Island-based technicians respond fast to protect the guest experience and event timelines.

We manage code, ADA, and brand-standard compliance with organized records and inspection support. When upgrades are due, our modernization services deliver smoother, quieter rides, efficient controls, and refreshed interiors that support your brand promise—and your review scores.


Why Long Island Trusts Us

our happy clients

leave a review

Andrew Giaccio

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom and Brian came to complete a mechanical repair to our elevator. Tom and the team are always keeping me up to date with the status of repair. Their customer service is top notch. I believe this comes down from the top with Chris Gutkes. Thank you Island Elevator!

Blair Thornton

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Island Elevator did an amazing job fixing our elevator! They were professional, efficient, and the whole process was smooth from start to finish. The technician was great too, explained everything clearly, and the elevator has been running perfectly ever since.

Taylor Gonzalez

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

We have been working together for many years with Island Elevator. Santiago has always taken care of us with any service call needed with a very timely fashion. The whole team there is wonderful to work with!

Millie Gittleman

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

We have been working together for many years with Island Elevator. Santiago has always taken care of us with any service call needed with a very timely fashion. The whole team there is wonderful to work with!

Anna-Lise LaMonica

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F. Came to service our elevator in miller place. He did a great job getting us up and running quickly and explained how we can watch out for any issues moving forward. Thanks so much!

John Bila

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Punctual, knowledgeable and transparent. All exceptional qualities. Looking forward to doing business Took the time to explain all work performed and necessary actions moving forward. Very professional and pleasant experience.

Victor P.

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike and his team from Island Elevator were absolutely fantastic! They arrived on time, worked efficiently, and handled everything with professionalism and expertise.

Ryan Badke

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Currently use Island Elevator for preventative maintenance. Tom our regular service tech and is always very helpful during our monthly visits. Clean and efficient work.

Wayne Smith

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Recently Worked with Brian and Tom F. from Island Elevator. They were both very knowledgeable technicians and got the work done reliably and efficiently. Great people and were willing to answer any questions and explain the process. Would absolutely recommend All Island Elevator.

Pa Sennert

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F. and Brian W. are two of the best techs I've dealt with. They worked cleanly, quickly and efficiently to get my elevator up to code and back on-line.

Mike Viola

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Island Elevator goes above and beyond to get the job done today we have a breakdown service tech Tom.F arrived and was able to get us up and running in know time. He was very professional and knowledgeable I highly recommend island elevator

Emily Dripchak

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike was great! Showed up for our service appointment on time and completed it quickly. Will continue using Island Elevator because of Mike. TY

Moti Edelstein

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Joe has great service. He does an efficient job and we haven’t had any issues since he started servicing us.

John Pignetti

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Called Island Elevator late on Monday Was told they would get service to us ASAP. Service Tech Joe G arrived at 6:15 AM and was able to diagnose problem and ordered necessary parts. Explained exactly what was going on.

Andrew Dachtera

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Technician Joe J is a kind, courteous and helpful team member of this company. His professionalism and helpfulness has been a pleasure to work with.

Joe Carbone

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I just wanted to say that Tom F. and Bob C. we're both extremely knowledgeable and worked together amazingly to bring my elevator back to an operating condition after being deemed unfixable by the previous company servicing it. It was a pleasure working with both of them!

Ron Forehand

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I would never have known about this company had it not been for the incredible, sometimes daily, recommendations of Nicole Angai-Galindo. This is a company that understands what a people first organization should look like, and it shows in their work, their employees, and their customer service.

Richard Young

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Jason & Mike were thorough, efficient, informative and friendly. As owner of Coastal Cabinet Works I reccomend Island Elevatorn highly.

Daniel H

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Friendly, professional and prompt. Island Elevator is a great company and their values are apparent in every interaction with them! Kudos to Viktor Petrenko, fantastic service.

Nickolas Lalaurette

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I started working with Island Elevator in another facility back in 2022. Cody in sales has been an amazing person to be in contact with when I have any questions or concerns. Dean the dispatch is amazing and always on top of things.

Dan Parisi

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike was super helpful. Always appreciate Island Elevator!

Roberto Velasquez

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F and Zach Z , performed great job at Nestle Healh science, control wiring, thank you guys 👍👍👍 keep up the great job …

Andrew Giaccio

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom and Brian came to complete a mechanical repair to our elevator. Tom and the team are always keeping me up to date with the status of repair. Their customer service is top notch. I believe this comes down from the top with Chris Gutkes. Thank you Island Elevator!

Blair Thornton

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Island Elevator did an amazing job fixing our elevator! They were professional, efficient, and the whole process was smooth from start to finish. The technician was great too, explained everything clearly, and the elevator has been running perfectly ever since.

Taylor Gonzalez

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

We have been working together for many years with Island Elevator. Santiago has always taken care of us with any service call needed with a very timely fashion. The whole team there is wonderful to work with!

Millie Gittleman

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

We have been working together for many years with Island Elevator. Santiago has always taken care of us with any service call needed with a very timely fashion. The whole team there is wonderful to work with!

Anna-Lise LaMonica

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F. Came to service our elevator in miller place. He did a great job getting us up and running quickly and explained how we can watch out for any issues moving forward. Thanks so much!

John Bila

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Punctual, knowledgeable and transparent. All exceptional qualities. Looking forward to doing business Took the time to explain all work performed and necessary actions moving forward. Very professional and pleasant experience.

Victor P.

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike and his team from Island Elevator were absolutely fantastic! They arrived on time, worked efficiently, and handled everything with professionalism and expertise.

Ryan Badke

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Currently use Island Elevator for preventative maintenance. Tom our regular service tech and is always very helpful during our monthly visits. Clean and efficient work.

Wayne Smith

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Recently Worked with Brian and Tom F. from Island Elevator. They were both very knowledgeable technicians and got the work done reliably and efficiently. Great people and were willing to answer any questions and explain the process. Would absolutely recommend All Island Elevator.

Pa Sennert

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F. and Brian W. are two of the best techs I've dealt with. They worked cleanly, quickly and efficiently to get my elevator up to code and back on-line.

Mike Viola

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Island Elevator goes above and beyond to get the job done today we have a breakdown service tech Tom.F arrived and was able to get us up and running in know time. He was very professional and knowledgeable I highly recommend island elevator

Emily Dripchak

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike was great! Showed up for our service appointment on time and completed it quickly. Will continue using Island Elevator because of Mike. TY

Moti Edelstein

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Joe has great service. He does an efficient job and we haven’t had any issues since he started servicing us.

John Pignetti

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Called Island Elevator late on Monday Was told they would get service to us ASAP. Service Tech Joe G arrived at 6:15 AM and was able to diagnose problem and ordered necessary parts. Explained exactly what was going on.

Andrew Dachtera

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Technician Joe J is a kind, courteous and helpful team member of this company. His professionalism and helpfulness has been a pleasure to work with.

Joe Carbone

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I just wanted to say that Tom F. and Bob C. we're both extremely knowledgeable and worked together amazingly to bring my elevator back to an operating condition after being deemed unfixable by the previous company servicing it. It was a pleasure working with both of them!

Ron Forehand

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I would never have known about this company had it not been for the incredible, sometimes daily, recommendations of Nicole Angai-Galindo. This is a company that understands what a people first organization should look like, and it shows in their work, their employees, and their customer service.

Richard Young

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Jason & Mike were thorough, efficient, informative and friendly. As owner of Coastal Cabinet Works I reccomend Island Elevatorn highly.

Daniel H

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Friendly, professional and prompt. Island Elevator is a great company and their values are apparent in every interaction with them! Kudos to Viktor Petrenko, fantastic service.

Nickolas Lalaurette

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I started working with Island Elevator in another facility back in 2022. Cody in sales has been an amazing person to be in contact with when I have any questions or concerns. Dean the dispatch is amazing and always on top of things.

Dan Parisi

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike was super helpful. Always appreciate Island Elevator!

Roberto Velasquez

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F and Zach Z , performed great job at Nestle Healh science, control wiring, thank you guys 👍👍👍 keep up the great job …

Andrew Giaccio

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom and Brian came to complete a mechanical repair to our elevator. Tom and the team are always keeping me up to date with the status of repair. Their customer service is top notch. I believe this comes down from the top with Chris Gutkes. Thank you Island Elevator!

Blair Thornton

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Island Elevator did an amazing job fixing our elevator! They were professional, efficient, and the whole process was smooth from start to finish. The technician was great too, explained everything clearly, and the elevator has been running perfectly ever since.

Taylor Gonzalez

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

We have been working together for many years with Island Elevator. Santiago has always taken care of us with any service call needed with a very timely fashion. The whole team there is wonderful to work with!

Millie Gittleman

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

We have been working together for many years with Island Elevator. Santiago has always taken care of us with any service call needed with a very timely fashion. The whole team there is wonderful to work with!

Anna-Lise LaMonica

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F. Came to service our elevator in miller place. He did a great job getting us up and running quickly and explained how we can watch out for any issues moving forward. Thanks so much!

John Bila

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Punctual, knowledgeable and transparent. All exceptional qualities. Looking forward to doing business Took the time to explain all work performed and necessary actions moving forward. Very professional and pleasant experience.

Victor P.

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike and his team from Island Elevator were absolutely fantastic! They arrived on time, worked efficiently, and handled everything with professionalism and expertise.

Ryan Badke

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Currently use Island Elevator for preventative maintenance. Tom our regular service tech and is always very helpful during our monthly visits. Clean and efficient work.

Wayne Smith

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Recently Worked with Brian and Tom F. from Island Elevator. They were both very knowledgeable technicians and got the work done reliably and efficiently. Great people and were willing to answer any questions and explain the process. Would absolutely recommend All Island Elevator.

Pa Sennert

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F. and Brian W. are two of the best techs I've dealt with. They worked cleanly, quickly and efficiently to get my elevator up to code and back on-line.

Mike Viola

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Island Elevator goes above and beyond to get the job done today we have a breakdown service tech Tom.F arrived and was able to get us up and running in know time. He was very professional and knowledgeable I highly recommend island elevator

Emily Dripchak

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike was great! Showed up for our service appointment on time and completed it quickly. Will continue using Island Elevator because of Mike. TY

Moti Edelstein

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Joe has great service. He does an efficient job and we haven’t had any issues since he started servicing us.

John Pignetti

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Called Island Elevator late on Monday Was told they would get service to us ASAP. Service Tech Joe G arrived at 6:15 AM and was able to diagnose problem and ordered necessary parts. Explained exactly what was going on.

Andrew Dachtera

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Technician Joe J is a kind, courteous and helpful team member of this company. His professionalism and helpfulness has been a pleasure to work with.

Joe Carbone

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I just wanted to say that Tom F. and Bob C. we're both extremely knowledgeable and worked together amazingly to bring my elevator back to an operating condition after being deemed unfixable by the previous company servicing it. It was a pleasure working with both of them!

Ron Forehand

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I would never have known about this company had it not been for the incredible, sometimes daily, recommendations of Nicole Angai-Galindo. This is a company that understands what a people first organization should look like, and it shows in their work, their employees, and their customer service.

Richard Young

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Jason & Mike were thorough, efficient, informative and friendly. As owner of Coastal Cabinet Works I reccomend Island Elevatorn highly.

Daniel H

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Friendly, professional and prompt. Island Elevator is a great company and their values are apparent in every interaction with them! Kudos to Viktor Petrenko, fantastic service.

Nickolas Lalaurette

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I started working with Island Elevator in another facility back in 2022. Cody in sales has been an amazing person to be in contact with when I have any questions or concerns. Dean the dispatch is amazing and always on top of things.

Dan Parisi

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike was super helpful. Always appreciate Island Elevator!

Roberto Velasquez

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F and Zach Z , performed great job at Nestle Healh science, control wiring, thank you guys 👍👍👍 keep up the great job …

Andrew Giaccio

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom and Brian came to complete a mechanical repair to our elevator. Tom and the team are always keeping me up to date with the status of repair. Their customer service is top notch. I believe this comes down from the top with Chris Gutkes. Thank you Island Elevator!

Blair Thornton

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Island Elevator did an amazing job fixing our elevator! They were professional, efficient, and the whole process was smooth from start to finish. The technician was great too, explained everything clearly, and the elevator has been running perfectly ever since.

Taylor Gonzalez

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

We have been working together for many years with Island Elevator. Santiago has always taken care of us with any service call needed with a very timely fashion. The whole team there is wonderful to work with!

Millie Gittleman

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

We have been working together for many years with Island Elevator. Santiago has always taken care of us with any service call needed with a very timely fashion. The whole team there is wonderful to work with!

Anna-Lise LaMonica

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F. Came to service our elevator in miller place. He did a great job getting us up and running quickly and explained how we can watch out for any issues moving forward. Thanks so much!

John Bila

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Punctual, knowledgeable and transparent. All exceptional qualities. Looking forward to doing business Took the time to explain all work performed and necessary actions moving forward. Very professional and pleasant experience.

Victor P.

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike and his team from Island Elevator were absolutely fantastic! They arrived on time, worked efficiently, and handled everything with professionalism and expertise.

Ryan Badke

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Currently use Island Elevator for preventative maintenance. Tom our regular service tech and is always very helpful during our monthly visits. Clean and efficient work.

Wayne Smith

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Recently Worked with Brian and Tom F. from Island Elevator. They were both very knowledgeable technicians and got the work done reliably and efficiently. Great people and were willing to answer any questions and explain the process. Would absolutely recommend All Island Elevator.

Pa Sennert

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F. and Brian W. are two of the best techs I've dealt with. They worked cleanly, quickly and efficiently to get my elevator up to code and back on-line.

Mike Viola

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Island Elevator goes above and beyond to get the job done today we have a breakdown service tech Tom.F arrived and was able to get us up and running in know time. He was very professional and knowledgeable I highly recommend island elevator

Emily Dripchak

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike was great! Showed up for our service appointment on time and completed it quickly. Will continue using Island Elevator because of Mike. TY

Moti Edelstein

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Joe has great service. He does an efficient job and we haven’t had any issues since he started servicing us.

John Pignetti

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Called Island Elevator late on Monday Was told they would get service to us ASAP. Service Tech Joe G arrived at 6:15 AM and was able to diagnose problem and ordered necessary parts. Explained exactly what was going on.

Andrew Dachtera

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Technician Joe J is a kind, courteous and helpful team member of this company. His professionalism and helpfulness has been a pleasure to work with.

Joe Carbone

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I just wanted to say that Tom F. and Bob C. we're both extremely knowledgeable and worked together amazingly to bring my elevator back to an operating condition after being deemed unfixable by the previous company servicing it. It was a pleasure working with both of them!

Ron Forehand

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I would never have known about this company had it not been for the incredible, sometimes daily, recommendations of Nicole Angai-Galindo. This is a company that understands what a people first organization should look like, and it shows in their work, their employees, and their customer service.

Richard Young

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Jason & Mike were thorough, efficient, informative and friendly. As owner of Coastal Cabinet Works I reccomend Island Elevatorn highly.

Daniel H

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Friendly, professional and prompt. Island Elevator is a great company and their values are apparent in every interaction with them! Kudos to Viktor Petrenko, fantastic service.

Nickolas Lalaurette

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

I started working with Island Elevator in another facility back in 2022. Cody in sales has been an amazing person to be in contact with when I have any questions or concerns. Dean the dispatch is amazing and always on top of things.

Dan Parisi

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Mike was super helpful. Always appreciate Island Elevator!

Roberto Velasquez

Loyal Customer
star-icon star-icon star-icon star-icon star-icon

Tom F and Zach Z , performed great job at Nestle Healh science, control wiring, thank you guys 👍👍👍 keep up the great job …

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Guest-First, Local, and Proven

Why Hotels Choose Island Elevator


01

Flexible Service Contracts

Five-year agreements with a 30-day out—confidence without lock-in.

02

Guaranteed Visits

Preventive maintenance delivered on schedule, every time.

03

Local Focus

Only Nassau & Suffolk—never deprioritized for NYC accounts.

04

Proven Experience

Decades supporting hotels, conference venues, and mixed-use hospitality.

Areas We Serve

We proudly support
buildings across

Nassau County, NY

Island Elevator is built for Nassau County residents who expect reliable, local service and fast response times.

Suffolk County, NY

Suffolk County clients choose us because we prioritize local properties and solve the problems other companies create.

Faqs-Img

Frequently Asked Quesitions

Your Top Hotel Questions, Answered


Do you service both guest and service/freight elevators?

Plus-Icon

Yes—our technicians maintain all major makes and models for guest and back-of-house use.

Can you schedule maintenance off-peak or overnight?

Minus-Icon

Absolutely. We plan work to avoid guest disruption and event windows.

Do you help with ADA, inspections, and brand standards?

Plus-Icon

Yes. We manage logs, reminders, and prep so audits and brand reviews are predictable.

Can you modernize cabs and controls without major downtime?

Plus-Icon

Yes. We phase upgrades to minimize impact, improving ride quality, efficiency, and aesthetics.


The Partner You Can Rely On

Keep Your Guests Moving
Without Interruptions

Keep guests moving and operations smooth with Island Elevator’s local, responsive
service. Let’s align a plan around your occupancy peaks and event calendar.

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