How to Choose the Right Elevator Installers and Repairers

How to Choose the Right Elevator Installers and Repairers
Elevators have historically been safer than stairs, escalators, and even bathtubs.
Elevators have historically been safer than stairs, escalators, and even bathtubs.

Some machinery requires maintenance and repairs to continue to perform efficiently. Others, if not properly maintained, can put lives at risk. The latter is undoubtedly true for elevators. 

Shockingly, over 17,000 people are injured in elevator and escalator accidents each year. Property owners and landlords can’t afford to gamble with the safety of their tenants, customers, and visitors. 

Needless to say, managing elevator maintenance and repairs is imperative. This is all the more important now the end of the pandemic is promising a new influx of occupiers.

Many properties and facility managers find it challenging to identify the best elevator installers and repairers for their job. Frequently, they don’t know what to expect from providers and how to avoid common pitfalls.

So below, we’ve outlined how to identify reliable experts for any elevator project. 

Let’s get down to business…

Elevators are compound machines – they are made of many different parts that are designed with even smaller, intricate parts.
Elevators are compound machines – they are made of many different parts that are designed with even smaller, intricate parts.

What Do Elevator Technicians That Specialize in Installation Do?

Finding a suitable elevator company in the local area can be difficult. There are often many options available that offer similar products and services.

But, not all companies are similarly equipped to handle the jobs they’re asked to do. The first step to finding the right installer is to understand the necessary expertise they need to show.

Elevator installers and repairers commonly do the following:

  • Assemble elevator cars, including platforms, walls, and doors
  • Connect the electrical wiring to the control panel and motor
  • They test freshly installed equipment and ensure it meets specifications
  • Troubleshoot malfunctions in the motor, switches, control system, and brake
  • They can dismantle the elevator so that maintenance workers can change defective parts
  • Keep service records of all repairs and maintenance
  • Provide preventive maintenance and inspections. This ensures elevators follow safety regulations and building codes
  • Return the elevator to fully operational status by repairing or replacing defective components

They also read blueprints to understand the layout of system components. As a result, they can select the right equipment for installation and repair.

Elevator installers and repairers conduct installation, inspection, maintenance, and repair work. This requires an in-depth knowledge of electricity, hydraulics, and electronics.

Many elevator systems function on computerized control systems. Elevator repairers have to be able to troubleshoot complex systems and understand the workings of the elevator.

Long Island's Full Service Elevator Company 56 (1)
Ask your installer about how they will manage your elevator

Questions to Ask an Elevator Installer and Repairer

Building managers should carefully vet prospective elevator installers or repairers.

Then, they can interview elevator companies to find out more about their services. For this, they just need to know the right questions to ask.

How Many Technicians Manage How Many Elevators?

It’s good to know how many technicians an elevator service provider has in the local area. In theory, more technicians increase the likelihood of availability if an issue arises.

It’s also important to ask how many elevators each technician can manage on their route. A high number could actually mean bad news. Elevators need close and in-depth inspection where nothing’s left to chance.

A reliable elevator company should ensure technicians don’t have to hurry their work. Often, this is the case when technicians have too many jobs lined up for them to handle.

Usually, companies that do this are looking for a quick way to cut costs. Needless to say, this increases the likelihood of inferior quality work.   

Is the Company Managing Similar Types of Elevators Already?

No matter the industry, evidence of experience is a good sign. For example, when evaluating an elevator service provider, check they’ve worked on similar projects.

This is especially important for premises that might have antiquated elevators on-site. These can be challenging to maintain as not everyone has the right spare parts available.

This is especially important for premises that might have antiquated elevators on-site. These parts can sometimes be challenging to maintain. Namely, because not everyone has the right spare parts available.

Common types of elevators include:

  • Gearless and geared traction elevators
  • Hydraulic elevators
  • Hybrid of traction and hydraulic
  • Elevators without machine rooms (MRL elevators)
  • Pneumatic Elevators
  • Climbing Elevators
  • Industrial Elevators

…and more. 

The bottom line: Check if your chosen elevator installer has experience with the right elevator type.

Elevator Company Elevator Installers and Repairers Long Island New York User Push
Custom elevators can range from cab interiors to upgrading electronics

Is It Possible to Customize an Elevator to Suit Your Needs?

Customization enables you to install elevators that suit more exact needs. The elevator should blend in with its environment. By this, we mean it should boast matching flooring, walls, and ceiling.

The elevator should blend in with its environment. By this, we mean it should boast matching flooring, walls, and ceiling.

For example, elevators might need to blend in with a more classic look. Or, they may have to complement a more contemporary aesthetic.

The best elevator companies should explain their customization options to you. They should also showcase previous projects across various styles. This should give you a good idea of what’s possible.

Qualified technicians are trained to use the correct equipment and tools
Qualified technicians are trained to document and report on operational data

How Do Elevator Repairers Handle Reports and Documentation?

The best elevator companies should provide detailed reports. These document elevator performance, maintenance, and repair data.

A company that can offer detailed reports and documentation always has the edge over those who don’t.

For one, they’re transparent with their work. But they’re also clearly interested in the long-term performance of their installation.

Documentation should include:

  • Energy usage and efficiency
  • Performance reviews for elevator equipment and service
  • Preventive means for repairs and service failures
  • A projection of repair and maintenance events and expenses
  • Documents for litigation
  • A strategic plan for development with potential modernization upgrades

Lastly, they should also handle safety compliance, risk assessments, and audits.

Are You Ready to Hire the Right Elevator Installer for Your Project?

More and more modern elevators connect to the Internet of Things (IoT). This allows for more complex computer controls and robust reporting capabilities. 

Building managers may look for elevator companies that install modern reporting features. But, if elevators are older, ask the provider to handle documentation and maintenance instead.

For more information on hiring the right elevator installers, please feel free to contact us today – we’re always more than happy to help!

Long Island Elevator Company Elevator Installers and Repairers Long Island New York logo

Island Elevator is Ready to Help!

Island Elevator is here to help you understand all facets of your Elevator Repair, Maintenance, & Modernization costs in the new year.  Our team is here to help ensure your home and business vertical transportation equipment receive the regularly scheduled maintenance necessary to help you avoid a major catastrophe, reduce the possibility of a costly repair, and ensure the safety of your passengers, tenants, and family.

Call For Your Free Estimate Today! 631-491-3392

Click Here For More Information On Home Elevators

Common Signs It is Time to Modernize Your Elevator

Common Signs It is Time to Modernize Your ElevatorCommon Signs It is Time to Modernize Your Elevator
Upgrading your elevator can add value and safety

While upgrading your lift may seem a costly investment, its long-term implications include significant energy and repair cost savings. It also results in an overall improvement in passenger’s safety. However, most people do not know when to modernize their elevators. The clearest indicator includes expensive service calls. Besides, it is time for an elevator upgrade if repair and maintenance costs outweigh the benefits accrued from its regular use.

What is The Elevator Lifespan?

Your elevators can last for decades if you ensure that it is well maintained. A lift can last between 35 and 45 years with regular upkeep and on-time repairs. But ultimately, like any other machinery, it will deteriorate due to constant wear and tear. As a result, it will no longer perform optimally, prompting for elevator replacement. Here is all you should know about different elevator lifespans:

  • Hydraulic elevators last between 20 and 25 years if well maintained.
  • Overhead traction elevators can operate optimally for at least 30 years.
  • Machine room-less (MRL) traction elevators’ lifespan is between 10 and 15 years.

All building managers and owners should note the individual elevators’ lifespans to plan for elevator upgrade early enough.

Elevator Company Elevator Installers and Repairers Long Island New York User Push
Elevator electronics or interior can start to malfunction or wear with traffic

Signs it is Time to Consider Elevator Modernization

You will know it is time to consider upgrading your building’s elevator in the following circumstances:

1. Your Elevator is Old

The first factor to consider before modernizing an elevator is its age. Consider updating an elevator that has passed the average life span, 15-25, to minimize different safety risks. However, elevator parts may wear and tear faster in busy buildings such as hotels. Therefore, conduct regular elevator testing and inspections to minimize liability caused by worn-out and outdated elevators.

2. Your Elevator Parts Become Obsolete

Those owning an elevator acknowledge that regular maintenance can extend its useful life. Unfortunately, every elevator reaches the end of its lifespan with time, and finding various elevator parts becomes challenging and sometimes almost impossible.

Often, as the market advances, manufacturers stop producing obsolete parts to fill the trending consumer niche. Replacement parts also become expensive if your elevator has passed the 20-year mark. It remains viable to modernize your elevator to prevent disruptions caused by out-of-service elevators.

3. You Conduct Frequent Repairs that Prompt for Elevator Modernization

Old elevators often require frequent repair. Constant elevator shutdown and repair increases gradually over time. When you realize that repair costs are becoming increasingly higher than the cost of elevator replacement, it is time to hire elevator consultants to help you plan an elevator modernization strategy. Modernizing the elevator will save you from constant costly repairs.

4. You Need to Comply with Safety Standards for modern elevators

One of the most common reasons for upgrading elevators is to enhance passenger safety. Often, elevator users remain susceptible to danger if an elevator operates on outdated technology and equipment. Signs of an elevator that requires modernizing include unexpected shutdowns, unresponsive doors, and unreliable emergency contacts. Therefore, it is time to upgrade your elevator to comply with the latest safety codes.

Remember, old elevators require significant system upgrades to align with Americans with Disabilities (ADA) guidelines, safety standards, and fire codes that keep changing. Besides, modernization guarantee that your elevator design, maintenance, upgrades, and inspection is in line with the NationalElevatorCode

5. You Experience Frequent Elevator Breakdowns

While one breakdown may seem normal, regular elevator breakdowns signal elevator modernization or elevator replacement. One repair after another due to elevator breakdowns is a cause for alarm. Besides, an elevator that stays out of service for a period longer than when it should remain operational requires immediate elevator modernization.

6. You Detect Elevator inefficiency

One of the main signs of an inefficient lift is high energy consumption and repair costs. Rough rides and long wait times may also attribute to inefficiency. Elevator’s energy consumption above 5% of the overall building’s signal for elevator technology modernization. Upgrading the elevator’s system may reduce repair costs and wait times.

7. Your Elevator Requires Aesthetic Upgrades

Most residential buildings elevators are designed to suit the homeowner’s visual appeals. Unfortunately, needs often evolve, or elevator interiors do not appeal to the current tenants. Therefore, consider changing the elevator interior for a comfortable ride and an improved user experience. Besides, you may consider cab renovations of your elevator if it exhibits old styles that do not match your home or hotel decor.

Updating the Look of Your Old Elevator
Updating the look of your old elevator improves building value

Updating the Look of Your Old Elevator

Instead of replacing your entire elevator system, you may choose to modernize different peripheral parts. However, you should hire a professional elevator technician to conduct elevator testing and inspections. The technician’s recommendations can help you decide whether upgrading the elevator is cheaper than buying a new one. When performing an elevator facelift, you should focus on the following areas:

  • Elevator doors: Get new door models at the landings, inside the elevator, and gate.
  • Control panels: The elevator control panel buttons fade after years of wear and tear. Therefore, consider replacing the operating panel as you modernize your elevator.
  • Lighting
  • Handrails
  • Call buttons
  • Elevator cab flooring
  • Ceiling and car panels
  • Wall panels.

The best way to warrant that your building is geared towards the digital era is by ensuring that different parts of the elevator system remain up-to-date during its facelift.

Common Types of Elevator Modernization
Common types of elevator modernization

Common Types of Elevator Modernization

Here are a few suggestions for reviewing your elevator and potential upgrades needed.

1. Cab Renovations

If your elevator requires an aesthetic change only, you may consider cab renovation. Apartment owners often choose this type of elevator modernization for a design refresh for a mechanically okay elevator. Besides, building owners can also incorporate safety guidelines in the elevators during cab renovations.

2. Stand-Alone Component Upgrades

You may choose to replace one component at a time in this type of elevator modernization. Your technician will conduct elevator testing and inspection to determine whether it requires immediate attention. While this is a short-term solution, ensure that you have an elevator maintenance plan because fixing one component may trigger other elevator modernization needs.

3. Full Elevator Modernization

Often, a significant overhaul of a system update signals for full elevator modernization. This type of modernization improves ride quality, energy consumption, and system efficiency. Full modernization often includes cab renovation. Consider this service to enjoy the benefits of elevator modernization fully.

Long Island Elevator Company Elevator Installers and Repairers Long Island New York logo

Island Elevator is Ready to Help!

Island Elevator is here to help you understand all facets of your Elevator Repair, Maintenance, & Modernization costs in the new year.  Our team is here to help ensure your home and business vertical transportation equipment receive the regularly scheduled maintenance necessary to help you avoid a major catastrophe, reduce the possibility of a costly repair, and ensure the safety of your passengers, tenants, and family.

Call For Your Free Estimate Today! 631-491-3392

Click Here For More Information On Home Elevators

Elevator Compliance, Testing, and Inspections, in New York City

Elevator Compliance, Testing and Inspections in New York City

In the United States, elevators and escalators combined travel roughly 2.828 billion miles each year. Out of the 900,000 elevators in the U.S., New York City holds an intriguing record.

The Department of Buildings (DOB) keeps track of over 84,000 elevator devices. In New York City, you’ll find the oldest population of elevators in the country. That’s a lot of ups and downs!

The DOB, in New York City, regulates elevators. Here’s what you need to know about elevator compliance, testing, and inspections.

s Your Elevator On Track for Safety Compliance?
Is your elevator on track for safety compliance?

Why Is Elevator Compliance So Critical?

Most people don’t give much thought to elevator safety—until a tragedy occurs. But then, the average rider, typically too busy to contemplate elevator safety risks, sees a news report and perhaps begins thinking of alternate methods of vertical transportation.

Making sure the elevators in your building are reliable and safe is not something to take lightly.

Despite their excellent safety record, riding in an elevator is not without a certain level of risk. For example, poor maintenance increases the chance of accidents and other safety issues.

Elevator compliance helps ensure the people who ride in and work on elevators can do so without worrying about reliability and safety.

When selecting a contractor, you must select a contractor that focuses on protective practices and training
When selecting a contractor, you must select a contractor that focuses on protective practices and training

How to Ensure You Follow the Rules

In January 2022, the Elevator Safety Act goes into full effect. The current governor passed the bill as part of the statewide effort to minimize safety hazards associated with using elevators in commercial, residential, and educational buildings.

According to the new rules, any person responsible for the design, construction, operation, inspection, maintenance, alteration, and repair of elevators (and escalators) must hold a state license. In addition, another piece of the bill requires licensing for elevator inspectors and technicians.

Knowing the purpose behind the Elevator Safety Act is a first step toward understanding elevator compliance. However, routine maintenance of every elevator in your care is the number one way you guarantee compliance.

Elevators have historically been safer than stairs, escalators, and even bathtubs.
Elevators have historically been safer than stairs, escalators, and even bathtubs.

 Elevator Maintenance Is Your Responsibility

As a business owner or manager, keeping employees and customers safe while they’re on your business property is your responsibility. That responsibility increases when you have elevators in operation.

Routine maintenance is your first line of defense against accidents and other safety issues.

Since commercial elevators bear a heavy burden, including the weight of extra people, heavy equipment, and more rides per year than residential elevators, faithful adherence to an elevator maintenance schedule is vital.

Most elevator service providers recommend service at least every other month. Bi-monthly service visits give you peace of mind knowing your elevators will be ready to run smoothly and safely.

DOB elevator compliance guidelines state that all businesses must keep a current maintenance contract with an elevator service agency approved by the department. In addition, all maintenance contracts must include a maintenance control program.

Finally, the DOB requires businesses to keep a detailed maintenance log on-site.

Elevator Testing and Inspections in New York City

In addition to light maintenance visits, you’ll also schedule a twice-yearly elevator inspection. This inspection timetable is specific for New York City. Yearly inspections help identify significant safety issues, allowing you to be proactive and stay in compliance with the DOB elevator compliance rules.

What about testing—isn’t that the same as having an inspection? While inspection and testing are terms often used interchangeably in the elevator industry, there are significant differences.

For example, the purpose of an inspection is to assess whether or not your elevator equipment meets the current New York City code. Elevator testing is one component of the inspection. Unless the elevator inspection professional verifies completion of the proper tests, the elevator cannot pass inspection.

Inspectors typically don’t do the testing, but they can quickly check whether tests have been run by examining logs, testing documents, and testing tags. Of course, all of those items must be present on-site.

elevator equipment meets the current New York City code
Ensure your elevator equipment meets the current New York City code

What Elevator Tests Does New York City Require?

You’re likely not surprised that there isn’t a single test for elevator compliance. The truth is elevator type is what drives testing. Also, there are multiple tests designed to target specific operational issues.

The most common tests run on elevators in commercial buildings, including hospitals, schools, religious meeting places, and multi-family residential buildings, include, but are not limited to:

  • Elevator drop test
  • Pressure test
  • Load test

The Category 1 test refers to an annual test and inspection. Category 5 testing takes place every five years. Category 1 and 5 testing takes place on electric and hydraulic elevators.

There is another test used for hydraulic elevators—the Category 3 test. Regardless of which tests an elevator technician runs, the focus of always the safety of the riders, and, of course, the technicians who work on the elevator.

Elevator Maintenance Tips for Building Owners

Even though you should leave most maintenance tasks to a certified elevator technician, there are things you can do in-between routine service visits to help keep your elevator equipment in top condition. For example:

  • Keep repair logs current
  • Do daily inspections
  • Check doors for misalignment
  • No harsh cleaning chemicals
  • Keep records of issues

These may seem like small tasks, but noticing issues before they morph into costly and dangerous problems, is the biggest thing you can do to ensure elevator safety.

Repair records are a required component of routine maintenance. Keeping records of issues allows you to keep track of slow transit times, faster than standard transit times, and strange noises. In addition, your records can provide helpful information when you need elevator repair.

A Universal Code for Elevators?
There are standards for elevators in the United States and Canada.

A Universal Code for Elevators?

There are standards for elevators in the United States and Canada. In the U.S., the standard is  ASME A17.1 – Safety Code for Elevators and Escalators. Covered under ASME A17-1 is:

  • Design
  • Construction
  • Operation
  • Inspection
  • Testing
  • Maintenance
  • Alteration
  • Repair

While standard safety codes cover elevators in all jurisdictions, in the state of New York, elevators in Rochester may come under slightly different rules and regulations than elevators in New York City buildings.

If you’re unsure how to interpret elevator compliance rules, you can always contact a qualified elevator service company. A friendly expert is your best resource for ensuring your company meets compliance.

Is Your Elevator On Track for Safety Compliance?

Reading through New York City’s vertical transportation safety code manual might not be your idea of light reading. But, that’s okay because, with the information in this article, a routine maintenance program, testing and inspections, and a good relationship with an elevator service technician, you’ll rest easy knowing your elevators will pass any test of compliance.

Long Island Elevator Company Elevator Installers and Repairers Long Island New York logo

Island Elevator is Ready to Help!

Island Elevator is here to help you understand all facets of your Elevator Repair, Maintenance, & Modernization costs in the new year.  Our team is here to help ensure your home and business vertical transportation equipment receive the regularly scheduled maintenance necessary to help you avoid a major catastrophe, reduce the possibility of a costly repair, and ensure the safety of your passengers, tenants, and family.

Call For Your Free Estimate Today! 631-491-3392

Click Here For More Information On Home Elevators